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What's New
September2008
The new VOZ is here! Finally, an active hearing instrument for the active you! There has never been such an exciting model available with such amazing features. It is nearly invisible to the eye and is so comfortable you will forget you are wearing it! Your hearing loss will go unnoticed by others, the VOZ is discreet and color matched to your skin and hair. After 40 million dollars in research, finally you can live your life without experiencing the drawbacks of your outdated hearing instruments. To learn more about the VOZ please visit our products page.
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phone number Frequently Asked Questions
 
  1. How do I know if I have hearing loss?
  2. What kind of hearing instrument styles are there?
  3. What types of hearing instrument technology are available?
  4. What can I expect once I get a hearing instrument?
  5. What are ear impressions?
  6. What are digital hearing instruments?
  7. Why does my voice sound funny now that I use a hearing instrument?
  8. How are my hearing and my vision related to effectively communicating?
  9. Binaural Hearing Instruments? Do I really need two hearing instruments?
  10. How do I attain the best physical fit of my hearing instruments?
  11. What is "background noise" and how can I learn to deal with it?
  12. How should I care for and maintain my hearing instruments?
  13. What should I know about hearing instrument batteries?
  14. What are Assistive Listening Devices (ALD)?
  15. Are Assistive Listening Devices only for people with hearing instruments?
  16. What types of Assistive Listening Devices exist?
  17. What are bone conduction implants?
  18. How often do I need to change the batteries in my hearing instrument?
  19. How long do hearing instruments last?
  20. Does Medicare/Medicaid cover hearing instruments?
  21. Are hearing instruments covered by insurance?
  22. What problems might I experience while adjusting my hearing instruments?
  23. What questions should I ask before buying hearing instruments?
  24. How much do hearing instruments cost?
  25. Where do I go to get a hearing instrument?
  26. What can I expect from my hearing instruments?
  27. Do all hearing instruments work the same way?
  28. How can hearing instruments help me?
  29. Are hearing instruments the same?
  30. What are the different styles of hearing instruments?
  31. Disclaimer
 

How do I know if I have hearing loss?

Hearing loss occurs to most people as they age. Hearing loss can be due to aging, exposure to loud noise, medications, infections, head or ear trauma, congenital or hereditary factors, disease, and some other causes. The vast majority of hearing problems do not require medical or surgical intervention. Hearing instruments can correct 90 to 95 percent of all hearing loss cases.

There are roughly 31.5 million people in the U.S. (as of 2005) that have experienced hearing loss. Approximately one third of individuals over 75 years have experienced significant hearing loss, and 14 percent of all people 45 to 64 have demonstrable hearing loss. Hearing loss impacts one’s quality of life and breaks down personal relationships. Those suffering from hearing loss can become isolated by their inability to effectively communicate. For these reasons it is important that someone experiencing hearing loss see a hearing specialist.

You may be experiencing the effects of hearing loss if...

  • You can hear people speaking but strain to understand their words
  • You frequently ask people to repeat what they just said
  • You don’t laugh at jokes because you missed the story or the punchline
  • You frequently find yourself complaining that people mumble
  • You ask others about details of a meeting you just attended
  • Loved ones have commented on the volume you may listen to the radio or TV at
  • You cannot hear the doorbell or telephone
  • You find that when people look directly at you while speaking that it is easier to understand

If you experience any of these symptoms, you should visit one of Southwestern Hearing Centers for a free hearing test. It is not just a listening test, as you may have already completed at some time. This test allows the hearing instrument specialist to determine exactly how much hearing loss is present. They can determine how well you understand speech and how well you can hear it in both silent and noisy environments. The H.I.S. also learns about your case history and performs a visual assessment of the ear canal and eardrum.

To schedule a free hearing test with Southwestern Hearing Centers please call 1-888-639-8665.

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What kinds of hearing instrument styles are there?
There are many styles of hearing aids. The most common styles are listed below:

Over The Ear (OTE)
The OTE hearing instrument conceals the batteries and microphone components in a slim and modest casing located behind your ear. The small receiver is hidden inside the ear and connected to the OTE component by a clear tube that is nearly invisible to the eye. The new OTE model, the VOZ hearing instrument, is the most well concealed and advanced technology on the market.

Completely in the Canal (CIC)
The CIC is the smallest custom hearing instrument available. It fits deeply in the canal, nearly invisible to the eye. It has a small removable cord that remains attached to the instrument to assist you when removing it from the ear. This model is the most cosmetically appealing because it is nearly invisible.

In The Ear (ITE)
The ITE device is a custom fit instrument that fits entirely in the ear. ITE models are comfortable, easy to handle and operate, and are the largest sized custom fit products.

In The Canal (ITC)
This model is a custom fit hearing instrument that fits primarily into the ear canal. It is custom fit to your ear, but is small than the ITE model – which makes it slightly harder to handle.

Behind The Ear (BTE)
The electronic components of a BTE hearing instrument are concealed in a slim casing that fits behind the ear. At the top of the instrument, several microphones are located to pick up sound. An ear mold is fit into the ear, and is attached to the hearing instrument by a thin and clear tube that holds the device in place. The BTE hearing instrument option is the largest in size.

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What types of hearing instrument technology are available?

Analog technology has been around for decades, but offers limited capability. Digital technology is the most sophisticated hearing instrument technology. With digital technology, a hearing instrument specialist can control the sound quality and characteristics of how the instrument processes sound. Your hearing instrument needs are unique to you, and you should speak with an H.I.S. to decide what type of technology fits your needs.

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What can I expect once I get a hearing instrument?

It takes time to get accustomed to your new hearing instrument. People learn and adapt at different rates. Generally, most patients are adjusted to their new hearing instrument within the first 30 days. That’s why Southwestern Hearing Centers offers a 30-day risk free trial on all hearing instruments.

A good plan for getting used to your new way of hearing…

  • Wear your hearing instrument for a few hours on the first day and gradually increase the time you wear it over the next few days until you work up to a full day.
  • Start out with one-on-one conversations. Do not test your new hearing instruments out in the beginning by submersing yourself in a loud environment. It will be difficult to adapt to the setting with only a few days of experience.
  • Wear your hearing instruments around your home to begin
  • Wear them only as long as you feel comfortable
  • Do not feel frustrated if you do not catch every word in a conversation right away
  • Practice listening for where sounds are coming from
  • Gradually try new situations
  • Take part in aural rehabilitation organized courses if they are available

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What are ear impressions?

All custom made hearing instruments are made from a “cast”, or impression, of the ear. This ear impression can be made in the office in about 10 to 15 minutes. The audiologist simply places a special cotton or foam dam in the ear canal to protect the eardrum, and then places a waxy material in the ear canal. When this wax hardens (5-10 minutes later) the wax impression and the dam are removed from the ear. Sometimes the ear canal will be oily after the impression is removed. This is entirely normal.

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What are digital hearing instruments?

Digital technology is the most sophisticated hearing instrument technology. With digital technology, the hearing specialist can control the sound quality and characteristics of how the instrument processes sound. The digital hearing instrument is like a tiny computer that receives, processes, and stores sound information at an incredibly fast pace. Additionally, they minimize amplification of background sounds you don’t want to hear. Digital technology is undoubtedly the most advanced and effective type of hearing instrument, but your hearing needs are unique and you should consult an audiologist before making your decision on a hearing instrument.

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Why does my voice sound funny now that I use a hearing instrument?

It is common among first time hearing instrument users to notice your voice sounds a little funny. The way you hear your voice may be described as feeling “plugged up” or hearing your voice echo. This is normal and will likely go away after a few days of getting accustomed to wearing the hearing instrument and learning how to adjust the volume controls. If you continue to be uncomfortable after several days, visit your hearing specialist to discuss further how to relieve these symptoms.

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How are my hearing AND my vision related to effectively communicating?

To communicate as normal you need to hear from both ears and use both your eyes and ears together. You cannot communicate effectively with only your hearing instruments. By paying attention to your speakers’ facial expressions, remaining in good visual environment (good distance and lighting to your speaker), and paying attention you will communicate with great effectiveness. Remember, that even with hearing instruments, sometimes it is hard to hear when in a difficult environment.

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Binaural Hearing Instruments? Do I really need two hearing instruments?

You have two ears and your body uses them both to hear. When you experience hearing loss typically both ears are affected, and that’s why most patients need both ears fitted with hearing instruments.

To determine what is best for you and your unique hearing needs, call 1-888-639-8665 for a FREE hearing test.

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How do I attain the best physical fit of my hearing instruments?

A major concern with new hearing instruments is the physical fit. They should be comfortable and fit the natural shape of your ear. That means not too loose and not too tight. You should not wear your hearing instrument if they cause discomfort or irritation. If you experience discomfort you should call your hearing specialist for an immediate visit.

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What is "background noise" and how can I learn to deal with it?

All patients wearing hearing instruments often become annoyed by background noise. It can be hard to get used to when you begin wearing hearing instruments. There is no way to completely eliminate background noise, even without hearing instruments – background noise can become a nuisance.

However, with advancing technology background noise can be greatly minimized. Many digital models have the capabilities to help reduce noise and help make it more tolerable. If background noise is bothering you, speak to your hearing specialist to learn about what options are available and best to fit your hearing needs.

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How should I care for and maintain my hearing instruments?

More than 75 percent of hearing instrument repairs are due to moisture and earwax build up in the instrument. Careful and frequent cleaning of the hearing instrument can prevent most of these repairs. By wiping and brushing off the instrument each time you remove it, you can prevent the need for repair. There are products available such as electronic dry-aid kits that are effective in killing germs. If you remember to clean your hearing instruments each night, you could lengthen its life of use by years.

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What should I know about hearing instrument batteries?

If you use your hearing aid on a typical 16-hour day cycle your batteries should last 7-14 days. Hearing instrument batteries are inexpensive and cost less than a dollar each. The smaller the battery size means the shorter the battery life.

Standard Hearing Instrument Battery Sizes:

  • Size 5 (Red)
  • Size 10 or 230 (Yellow)
  • Size 13 (Orange)
  • Size 312 (Brown)
  • Size 675 (Blue)

Hearing instrument batteries remain inactive until you receive them and remove the factory sticker. Once the sticker is removed, the battery is activated. Make sure to keep your batteries in a cool and dry place.

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What are Assistive Listening Devices (ALD)?

You may have hearing needs that can be best solved with other devices other than a hearing instrument. Assistive Listening Devices are alerting devices that help increase the volume of a desired sound. They can make the volume louder on a TV or radio, an alarm system, an alarm clock, or use a visual alert such as a strobe light. ALDs are excellent added help to using a hearing instrument.

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Are Assistive Listening Devices only for people with hearing instruments?

Assistive Listening Devices are for people with all degrees of hearing loss. People with or without hearing instruments can use them.

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What types of Assistive Listening Devices exist?

There are many types of Assistive Listening Devices ranging from sophisticated technology in a theatre or auditorium to personal home systems. Some types include:

Personal Listening Systems: These systems are designed to carry the sound from source to listener with minimized background noise. This includes personal amplifiers, FM systems, and auditory trainers.

TV Listening Systems: These devices are designed for listening to TV, radio, or stereos with minimized interference from background noise. They are helpful in ensuring a comfortable volume level for everyone in the room.

Direct Audio Input Hearing Instruments: These are actual hearing instruments with audio input connections (usually wires), which can be connected directly to the source (TV, radio, stereo, microphones, auditory trainers, personal FM systems).

Telephone Amplifying Device: These devices are useful even with a hearing instrument. To use, you must have a hearing instrument compatible telephone and a hearing instrument that has a T-Coil feature. These two components communicate with one another to allow the hearing instrument to listen at a comfortable level without feedback or background noise. You can speak to your audiologist to discuss if you have the proper hearing instrument.

Cell Phones: Most hearing instruments can be used with cell phones, but digital models can create constant noise, distortion, or feedback with a cell phone. As always, contact your audiologist with advice on hearing instruments and cell phone usage.

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What are bone conduction implants?

Bone conduction implants are designed for patients with certain diagnoses. Untreatable middle ear conductive, mixed hearing losses, unilateral sensor neural hearing loss, or single sided deafness are among the special circumstances. Bone conduction implants are tiny fixtures with detachable sound processors that are surgically implanted.

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How often do I need to change the batteries in my hearing instrument?

Batteries generally need replaced every 7-14 days. The exact need for change really depends on your personal usage. Most newer digital hearing instruments will beep to inform you the battery is running low. Batteries are easy to change and take no more than a minute or so.

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How long do hearing instruments last?

Most hearing instruments require repair due to dirt and debris blocking the microphones and receivers. If you maintain proper care of your hearing instrument it can last from 5-7 years.

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Does Medicare/Medicaid cover hearing instruments?

In general, Medicare does not cover hearing instruments, but Medicaid supplements may cover your hearing instrument. Each patient’s situation is different, and you should speak with your provider representative that handles your account to determine coverage.

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Are hearing instruments covered by insurance?

Some insurers may cover hearing instruments. However, your situation and personal coverage is unique to you. You should contact your insurance company to speak with a representative to learn about your coverage.

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What problems might I experience while adjusting my hearing instruments?

All hearing instruments require adjustments to fit your hearing needs. You can have your hearing instrument adjusted in the office by a hearing specialist.

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What questions should I ask before buying hearing instruments?

  1. Do I have permanent hearing loss?
  2. Who should I see about this?

Your hearing loss could be caused by something as minor as earwax or infection. Only a visit to an audiologist can determine what type of hearing loss you have, and what options are available to you.

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How much do hearing instruments cost?

Hearing instrument prices vary depending on your personal needs. A pair of hearing instruments can range from $300-$5000, but price depends on your hearing needs. To determine your final hearing instrument costs you should schedule a FREE hearing test and discuss your personal needs with one of our licensed hearing specialist.

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Where do I go to get a hearing instrument?

To schedule a hearing visit today with Southwestern Hearing Centers simply call 1-888-639-8665. With 22 convenient locations throughout St. Louis and Illinois, we would be happy to help you better your hearing.

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What can I expect from my hearing instruments?

You can expect, after you have adapted and learned to use them (usually 30 days), to hear speech and sound with a renewed clarity. You will be able to carry on conversation, and be more relaxed in listening to environmental sound such as your TV.

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Do all hearing instruments work the same way?

Not all hearing instruments work in the same way. They work differently to provide the needed features to each listener. The way your hearing instrument works is unique to your hearing loss needs.

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How can hearing instruments help me?

Hearing instruments can help you to regain the hearing you once had. They can make speech and conversations clearer and allow you to be more relaxed in social situations. They allow you to listen to the TV, the radio, and speak to your loved ones with ease and at normal volumes. Hearing instruments help you feel at ease in your daily life, and make sure you don’t have to worry about not hearing something.

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Are all hearing instruments the same?

All hearing instruments differ in their technology, price, application, and results. To ensure you get the features that best fit you, talk to your hearing specialist about your needs.

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What are the different styles of hearing instruments?

Generally, there are 5 basic styles of hearing instruments.

  • Over the ear (OTE)
  • Behind the ear (BTE)
  • In the ear (ITE)
  • In the canal (ITC)
  • Completely in the canal (CIC)

There are different variations of each style and your hearing professional will work with you to decide what style is best for you based on your needs.

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Disclaimer

Please review the provided information for yourself or a loved one to learn more about hearing loss and the options available to you.

All Southwestern Hearing Centers hearing tests are conducted by an audiologist and/or licenses hearing instrument specialist.

Southwestern Hearing Centers makes no representation about the suitability of the information contained in the documents and related graphics published on this server for any purpose. All such documents and related graphics are provided "as is" without warranty of any kind.


Southwestern Hearing Centers hereby disclaim all warranties and conditions with regard to this information, including all implied warranties and conditions of merchantability, fitness for a particular purpose, title and non-infringement.


The documents and related graphics published on this server could include technical inaccuracies or typographical errors. Changes are periodically added to the information herein. Southwestern Hearing Centers may make improvements and/or changes in the product(s) and/or the program(s) described herein at any time.


Notices regarding documents and services available on this web site: ?
In no event shall Southwestern Hearing Centers be liable for any special, indirect or consequential damages or any damages whatsoever resulting from loss of use, data or profits, whether in an action of contract, negligence or other tortuous action, arising out of or in connection with the use of performance of documents, provision of or failure to provide services, or information available from this server.

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